Wilson Arts seeks a friendly face, professional demeanor, and well-organized Arts Center/Box Office Attendant to be the face and positive impression of the organization.
ABOUT WILSON ARTS
Wilson Arts has a history of fifty years as a local arts agency since April 24th, 1967. Our mission is to improve the quality of life for all citizens by being the hub for artistic experiences that enrich, educate, and entertain Wilson County and beyond. Currently, we fulfill that mission through participatory and passive programming in visual, literary, and performing arts disciplines. Throughout the year, we offer more than six professional gallery exhibits, a professional performance series (the “Boykin Series”), a youth theater education program (known as ACT! For Youth, a student gallery exhibition series, educational workshops for adults and children, lectures, and camps in visual art and theater. We also offer support to large and small emerging arts organizations through our Grassroots Grant program.
ABOUT THE POSITION
Wilson Arts seeks to hire a part-time (15 – 25 hours per week). This position will report to the Office Manager and work with the public and closely with all Wilson Arts staff, volunteers, and patrons.
Essential requirements for this position are:
- Positive Attitude: Maintain an upbeat, friendly, and welcoming demeanor in all interactions.
- Observant: Stay attentive to both details and surroundings to ensure smooth operations and address potential issues proactively.
- Presentable and Professional: Demonstrate a neat, professional appearance and attitude in alignment with the organization’s standards.
- Flexible Work Schedule: Be adaptable to varying hours, including evenings and weekends, as needed for events and facility activities.
- Team-Oriented: Ability to work collaboratively, building and maintaining strong relationships with facility users, community members, volunteers, and co-workers.
- Passion for Community Engagement: Show enthusiasm for working with people of all ages and backgrounds, contributing positively to the inclusive and welcoming atmosphere of Wilson Arts.
The duties of this position require:
- Answering and Directing Calls: Manage incoming phone calls and direct them to the appropriate staff members.
- Greeting the Public: Offer a friendly and professional greeting to visitors entering the Wilson Arts Center.
- Maintaining a Welcoming Front Desk: Keep the reception desk and surrounding area tidy and inviting.
- Tracking Demographics: Record demographic information for visitors to assist with grant funding and reporting.
- Answering Inquiries: Respond to questions from visitors and connect them with necessary resources.
- Collaborative Teamwork: Support staff with various projects and tasks to meet organizational goals.
- Processing Payments: Accept payments for classes, workshops, and tickets.
- Art Inventory: Assist with cataloging and inventorying artwork in the center.
- Supervising Rentals: Oversee the facility during rental events, ensuring compliance with contracts and venue policies.
- Audience Management: Ensure that event attendees follow standard facility policies.
- Reporting Issues: Alert staff to any recurring problems with renters and report any damages to the Office Manager.
- Administrative Assistance: Provide administrative support to staff members as needed, including data entry, document preparation, and other organizational tasks.
This is a part-time hourly position with an hourly range starting at $11 per hour 3 to 4 days a week. It is preferred that applicants must be available to work Tuesday – Saturday from 9:45 a.m. – 6:15 p.m. and occasional nights and Sundays. In the near future, the organization would like to be open to the public on Sundays.
Qualifications
The qualified applicant will have at least two years of experience working in customer service and must be at least 18 years of age.
Personable, professional, and detail-oriented accompanied by strong customer service skills are a must. Arts Attendants may be required to work the occasional evening and Sunday depending on event schedule staff needs. Arts Attendants must have a love of the arts. Arts background is strongly encouraged, but not required.
To apply, please send a letter of interest and resume including a list of references to Amy Wahl at amy@wilsonarts.com.
Applications accepted through December 1.
